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Reply to "1st time Bid Group User"

Hello CaJa71 -

You can manage a bid group folder on the Manage Folders page of your account which you can reach from the My Snipes menu after logging in.

There are fields for each bid group folder you have or create on that page where you can set the number of wins you wish that folder to achieve prior to other items no longer having bids placed. The default for a bid group folder is 1, so if you changed nothing, and set the folder up correctly as a bid group folder, the bidding should stop after 1 item is won.

If you have other questions about this or would like us to take a look at a folder you have set up in your account, please feel free to file a support case from under the Help tab of the site and we will be happy to look into it for you. Please note that we have representatives responding to support cases 24 x 7 and can usually get back to you fairly quickly that way.

- Craig
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