Hi there,

Does anyone know how to retrieve email received through Outlook Express once it has been cleared from the deleted items folder.

I know it still would be somewhere on the hard drive but don't know how to find it

Hiya Ausie,
I only know of 2 ways as I dont use outlook except at work.

Click on the *deleted* items folder, then go tools, then *recover deleted items*...you should get another window that has all the things you have deleted, you highlight what you want, then click the little envelope thingie up the top that *recovers selected items*.

I think this is available for items up to 30 days old and it just restores them back to the deleted folder

Other than that, there is a program you can download a free trial for

Hey there Lexie thanks for your reply

My Outlook Express does not have the feature that you mentioned plus the email is over a month old

Do you know the name of the program you mentioned?

Thanks
Aussie

They're gone forever! Sorry

Lexie's procedure only works if you've installed Outlook (as opposed to Outlook Express) with the Corporate Workgroup/Other option. To determine your installation type, on the Help menu, click About Microsoft Outlook. You will see "Corporate" in the About Microsoft Outlook dialog box if you have the Corporate Workgroup installation.

Emails aren't like Windows files, they're stored in a database (search for inbox.dbx on your PC if you want to find its location) so they cannot be restored.

R2's top tip No 1 - don't delete emails, leave them in the deleted box forever.

R2's top tip No 2 - upgrade to Outlook instead of Outlook Express, it comes with MS Office (2003 is the best version IMHO) and has lots of extra features such as calendar, to do lists etc etc

Backup your emails!

R2

Thanks R2 for explaining it to me

I do have Outlook but just find Outlook Express an easier program to use
I have a saved items folder but was in a hurry and accidently sent it to the deleted one by mistake

After your explanation I might switch programs.