I'm dealing with a poor businessman. Hopefully paypal will get my money back. And hopefully Ebay will help me with the feedback he left. I know they don't like to ever remove feedback, but the seller lied and left retaliatory feedback. I stated facts and acted properly. He acted like a kid and lied. Anyone have an idea what ebay will do about the feedback? I don't sell a lot of things, but it irks me that a childish person can leave that red mark on my reputation.

I won a tail light with Auction Sniper (thumbs up). Item number: 8000254394 Well, it was packaged poorly and it was broken in transit by FedEx. I immediately notified the seller and he called FedEx to get the claim started. He didn't file the claim right away, messed up the paperwork, and then delayed refiling it. I checked in every once in a while and he always stalled. I told him I was concerned about the wait and that I'd leave good feedback as soon as he sent the refund. He called me an @sshole and told me to act like a human or he'd block my emails. I told him to calm down and act professionally. He stalled some more. I waited and finally I notified him that the 45 day limit for a paypal claim was rapidly approaching and gave him a deadline. He didn't pay and so I filed a claim. Now he's lying on feedback and delaying the paypal investigation. Sigh........ Now I remember why in the past I've only bought used car parts in person. This seller has good feedback and a long history. Oh well, what goes around comes around. At least I hope.

Thanks, Mike.

Same deal here. I was sent the wrong item after waiting 7 SEVEN! weeks. Seller refused to take it back for a refund, telling me to "make it work"... Very poor customer service, acted like the 19 year old kid he is. I only hope you're right about what goes around comes around. He told me point blank he'll retaliate with bad feedback if I leave bad feedback. I did it anyway, I can't stand to let @ssholes try to get away with stuff. BTW... Paypal's help is worthless...

Unfortunately Paypal do not concern themselves with "damaged in post" so you will have to complain that the item was SNAD (significantly not as described) to excalate to a claim. Paypal will make you return it tracked at your own expense. Good luck.