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Sniper
Picture of Lvtosnipe!
Posted

Question:
Here's the great debate, has been for awhile, some sellers leave feedback as soon as they get paid, some wait until feedback is posted for them first to insure that the delivery made it there safely and the customer was pleased.

So here's the hot button - when (as a seller) do you leave feedback?

Choices:
Upon Receipt of Payment
Upon Receipt of feedback from buyer
Use bulk feedback system
None of the above

 
 
Posts: 41 | Registered: December 15, 2002Reply With QuoteEdit or Delete MessageReport This Post
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Now that I have voted I will put my 2 cents here as well.

I have tried alllll the ways mentioned above for leaving feedback.

At the moment I have an email that I send out when I am posting the win off that says, if I dont hear from the buyer in a couple of weeks I will assume all is well and leave feedback.

I was leaving feedback twice a week using the bulk system (which was basically feedback on receipt of payment), but then I got hit with a couple of Neutrals, which would of been sorted out if the buyer had just contacted me prior to leaving feedback.

Lexie
 
Posts: 4146 | Registered: July 12, 2003Reply With QuoteEdit or Delete MessageReport This Post
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Usually on receipt of payment, but I admit not ALWAYS. I do enough to take the first choice though. Smile

If I get that funny feeling from their feedback or emails, I will hold off till I'm sure they are happy.

Most items I sell go out priority mail with tracking numbers, so I can prove they were delivered. They are also near indestructible so they don't get broken. I take great pains to point out any flaws, so there shouldn't be a problem there either.

 
Posts: 3051 | Registered: November 14, 2003Reply With QuoteEdit or Delete MessageReport This Post
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I always leave feedback as each buyer pays. If I were to get other than positive from him, so be it. Not the end of the world. At least I know I did what I feel is correct. Puppy I send everything that I generaly sell by priority also. I do it online so I get free confirmation.

 
Posts: 12140 | Registered: July 27, 2003Reply With QuoteEdit or Delete MessageReport This Post
Sniper
Picture of Lvtosnipe!
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I have always left feedback when the buyer pays, that's they've done their part, all that should be required of the buyer is to pay (not whether he or she likes the items, etc.) however, as a buyer myself I've noticed lately that a lot of sellers are waiting until the buyer leaves feedback (positive or negative) so they can do the same...They claim that the auction isn't over until the buyer is satisified and leaves positive feedback.

I think this is taking advantage of the feedback policy, check out the discussion boards on ebay and it's all over the place. Valid reasons for all options. Maybe ebay needs to come up with a system, that the moment a buyer pays a preliminary feedback is automatically listed via paypal that states the auction was paid for??!!?!??

I don't know the answer to this question, but I'm glad everyone's voting, it's nice to see that there are some good souls out there.
 
Posts: 41 | Registered: December 15, 2002Reply With QuoteEdit or Delete MessageReport This Post
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Lv, yes, I have had that happen and when they say they will leave feedback after I have received my item, I ask them right out if they are doing that to assure good feedback exchange. P sss me off!

 
Posts: 12140 | Registered: July 27, 2003Reply With QuoteEdit or Delete MessageReport This Post
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quote:
free confirmation.
Yep, me too. Except when package is to small.

Also some of the sellers have started listing 1.00 shipping, so have switched to small padded envelopes and first class mail for the less expensive things.

 
Posts: 3051 | Registered: November 14, 2003Reply With QuoteEdit or Delete MessageReport This Post
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Funny thing..I used to have mandatory ins. Things were "lost" in the mail all the time. Since I dropped ins. and went to confirmation, never had a problem!

 
Posts: 12140 | Registered: July 27, 2003Reply With QuoteEdit or Delete MessageReport This Post
Sniper
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Yes, I do mandatory confirmation as well, seems the post office isn't that terrible about losing items as we once thought...

at USPS.com you get free confirmation if you print out your shipping label there....
 
Posts: 41 | Registered: December 15, 2002Reply With QuoteEdit or Delete MessageReport This Post
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Yes, and, it is so much nicer than standing in line at the postoffice! Another thing, you have the option of not having your postage amount printed on the label!

 
Posts: 12140 | Registered: July 27, 2003Reply With QuoteEdit or Delete MessageReport This Post
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I always print the labels on line, but still do the stand in line thing...
I'm not that big, and only switch into seller mode about once a year. Usually only lasts a few weeks, but this year will stretch out more. I've got 9 of one item to get rid of. May save half of them till late November.

 
Posts: 3051 | Registered: November 14, 2003Reply With QuoteEdit or Delete MessageReport This Post
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Why do you stand in line, Puppy?

 
Posts: 12140 | Registered: July 27, 2003Reply With QuoteEdit or Delete MessageReport This Post
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quote:
when the buyer pays, that's they've done their part, all that should be required of the buyer is to pay (not whether he or she likes the items, etc.)
Yes, and No... Part of being a good buyer is not complaining about things that don't matter.

I would point to the thread on eBay, but seems to be gone. Found the post on AS that should point to it, but it doesn’t go anywhere. Frown

[From memory]
Seems someone left negative feedback to a seller because the packing material (newspaper) had an advertisement they didn't like. They took offense and wanted a full refund with shipping both ways. It was an ad for viagra. To me, that's a buyer that needs negative feedback, even if they paid on time.

 
Posts: 3051 | Registered: November 14, 2003Reply With QuoteEdit or Delete MessageReport This Post
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Lol. I remember that one, Puppy!

 
Posts: 12140 | Registered: July 27, 2003Reply With QuoteEdit or Delete MessageReport This Post
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quote:
Why do you stand in line
Folks around here get mad if I try to take cuts!! Big Grin

Lines are not to bad depending on when you go... Lucky to have a post office within a mile of where I live. Cool thing is it's a 24/7 post office. Usually drop in about 10-10:30PM. Not much of a line then!

 
Posts: 3051 | Registered: November 14, 2003Reply With QuoteEdit or Delete MessageReport This Post
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I am a little confused, puppy..hmmm, that's normal for me! Do you print your postage online?

 
Posts: 12140 | Registered: July 27, 2003Reply With QuoteEdit or Delete MessageReport This Post
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I print the label on line, but without the postage.

 
Posts: 3051 | Registered: November 14, 2003Reply With QuoteEdit or Delete MessageReport This Post
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OIC! Hmm. well, it sure is nice to do the whole postage. Then, you can walk past everyone, smile, lay your package on the counter and walk past them and smile.....

 
Posts: 12140 | Registered: July 27, 2003Reply With QuoteEdit or Delete MessageReport This Post
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I may give that a try...
What's one more password in the whole scheme of things.

 
Posts: 3051 | Registered: November 14, 2003Reply With QuoteEdit or Delete MessageReport This Post
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Right, lol! Besides, don't forget that free confirmation! Big Grin Our post office lines here are beyond belief! I used to spend half my life in those lines..yuck!

 
Posts: 12140 | Registered: July 27, 2003Reply With QuoteEdit or Delete MessageReport This Post
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