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Auction Sniper    eBay Auction Sniper Community    eBay Auction Sniper Message Boards  Hop To Forum Categories  News and Updates    Auctionsniper Network issue Thur 8/18
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Sniper In Training
Posted
Our Colo made an unannounced routing change---this unfortunately also affects your snipes. Some snipes will go through because of our backup servers, but assume that yours won't and bid directly.

We don't yet have an ETA for being back up, but if you do place a direct bid and a snipe also goes through, be sure to open a support case so we can credit you back if you're charged for that item.

Please accept our apologies for this, and we'll get back up just as soon as possible.

- michael
senior support
http://www.auctionsniper.com

This message has been edited. Last edited by: Sniper Sara B.,
 
Posts: 4 | Registered: February 07, 2002Reply With QuoteEdit or Delete MessageReport This Post
AuctionSniper Support

Sniper Goddess
.
Picture of Sniper Sara B.

Posted Hide Post
No snipes are going through.

Please manually snipe all items until further notice!
 
Posts: 1269 | Registered: May 14, 2003Reply With QuoteEdit or Delete MessageReport This Post
AuctionSniper Support

Sniper Goddess
.
Picture of Sniper Sara B.

Posted Hide Post
We are back up. Approximate time we were down was from 10am-11:37am.
 
Posts: 1269 | Registered: May 14, 2003Reply With QuoteEdit or Delete MessageReport This Post
AuctionSniper Support
Sniper
Posted Hide Post
Wow, not a fun day. Looks like our hosting facility went down for another 15 minutes right before the 7pm hour.

Our backup bidders were able to save some of these snipes, but it's obviously not as reliable as our primary bidding services.

Personally, I would recommend that people manually place their snipes tonight if they see that the website is down.

-Kevin
 
Posts: 64 | Registered: November 19, 2002Reply With QuoteEdit or Delete MessageReport This Post
AuctionSniper Support
Sniper
Posted Hide Post
For those of you who had a snipe in our system tonight that did not get placed because of downtime, make sure you claim your free snipe credits.

You can claim your free snipes and read more details about this and our uptime on this page:

http://www.auctionsniper.com/freesnipes.aspx

-Kevin
 
Posts: 64 | Registered: November 19, 2002Reply With QuoteEdit or Delete MessageReport This Post
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