Hi Community,

We are currently experiencing a technical problem that is causing incorrect snipe statuses to be returned for certain snipes and, as a result, snipe notification emails reflecting these incorrect snipe statuses are also being sent out. Our engineering team is currently aware of this problem and we are working to get a solution in place as soon as possible.

It's too early to provide an ETA as to when this issue will be resolved, but I will post further updates on this issue to this thread as additional information becomes available. I expect that we will be able to correct these statuses such that there is no adverse impact on charging.

If you have any additional questions or concerns, please feel free to contact our customer support team using the web form on the following page of our site: http://support.auctionsniper.com/

-Mike

Hi Community,

Update - We have identified an eBay change that caused this to start happening and we have adjusted our software to accommodate for those changes. We will be running a service over the next few days that should correct the statuses of those snipes that were previously assigned incorrect statuses due to this change.

-Mike