I joined AuctionSniper after using a more expensive service. I have not even used my three free snipes and I am already going back to to the other service. Even though I had the default lead at 5 seconds, one snipe was posted 35 seconds prior to auction close and the other 14 seconds. That isn't nearly the problem that my last snipe that was placed TOO LATE.

I am a collector. The item I intended to snipe was the first of its type I've seen in a year. My snipe amount was much higher than the item sold for. Would I have won? Who knows. I lost a mint collectible. From this forum I can see I am not alone.

I'm not going to rant against your service like some idiot. I tried your introduction and I didn't like it. Just wanted to let others who might be considering your service know.

Hypotethical for ya.......

*IF* you were able to select whether to have Auction Sniper adjust your lead time (when it detects lag) or able to override this feature and have your sniped place WHEN you set your lead ..which would you chose?

A) Have Auction Sniper Override my lead time and adjust to suit?

B) Leave my lead time and I will take the loss if my bid doesnt make it in time?

Just Curious

Their lead was set to 7 seconds. It was a snipe at 8:00:41pm.

Nothing to say it was the only snipe missed by us after 8pm. Less than 1 in 1000 missed on Wendesday. And honestly there isn't much we can do. It's not us missing them, it'
s on eBays end in some way. It stinks yours was that 1 that missed but not something we can fix. If 1000 people manually sniped I'd be shocked if 50 or more didnt miss so overall we're going to do a far better job than manually sniping. And had another service submitted that same snipe it likely would have missed as well. We bid from 4 locations and the odds that all 4 screwed up are almost zero. Basically it doesn't happen. If it did we'd be missing far more auctions far more often, which we don't. There's a reason we're the #1 site. We're the most reliable. Alexa.com if you dont believe me. Type us in auctionsniper.com and compare our rank. We're the biggest by a far far far margin. I'm sorry we missed your snipe but we did do our job, and we made every other customers snipe that entire hour and all the rest of the night.

Your 2 snipes that went earlier I couldnt find in our systme, you probably deleted them so I couldn't check to to find any info as to what may have happened then. If they are the ones in the Wins from July then we placed them at 8 and 9 seconds so your timing is off. Since then we've made some changes to reduce the lead times. And it was only ever snipes at peak eBay times on hours or quarter hours that needed those longer lead times and we saved many more snipes form missing that the extra lead times cost in losses. So it's a catch 22 for us. If we miss people complain. If we do it early they complain. If we do it right when you ask us to but eBay is slow and so it misses you complain. We're in a no win situation and do the best we can, which means adjusting snipes when we detect eBay is slow.

You still have a free snipe, give a try on a non critical item sometime and I'm sure you'll see we'll make the snipe in a timely manner for you.

What's wrong with 35 seconds early, let alone 14?

AS adjusts time to suit the network speeds so this sometimes happens.

And only Superman (RIP) can respond to a snipe coming in at 30 seconds from the end...

I guess this person hadn't done their homework so their face is now without a nose... Geddit?!

R2

I think their main issue was the missed snipe. Missing a snipe is a pretty serious thing. But we did indeed snipe that item at 7 seconds and the confirmation button shows it was sent by us as do our log files on it from all our snipebots.

I don't like snipes at more than about 17 seconds myself if I can avoid them. But during the peaks if we dont use more then there is a much higher risk of the snipe not being registered by eBay at all. Since the beginning of the month e've actually lowered the time we snipe at during peak times by about 30% without much change in the # of losses. We lowered it more and many more snipes began to miss so we raised it to the point that no snipes are missed because of the lead times at peaks. We're comfortable with the lead times now at peaks. Since you deleted your snipes I cant tell when they were done, perhaps it was before we implemented the reduced times.

I made over thirty snipes (twenty winning) on the "other" service. I'd guess that 26 were made at exactly five seconds and the other 4 were made at four seconds. The Auctionsniper early snipes (much greater than 5 seconds) aren't really a problem as much as they show loose control. Being the loosing one in 1000 whose snipe didn't get placed really sucks.

Auctionsniper has some great import and management tools. If you're happy, stay with this service. I wish everyone good luck and happy bidding.

"Goodbye Mr Fish... He's waving..."

R2

Gee, the few missed snipes (very, very few, actually) that I have had; my thoughts were: "Well, now that I don't have to pay for that useless gadget that I was bidding on, look at the money I am saving." Mostly, I just get out-bid.

Amazing as it seems, I have never, ever missed a snipe using AS.

Searches are crap though!

R2

Won #930 with As this morning. Only two snipes out of a thousand or so have not gone through, over nearly three years. I have never used the searches; I always use eBay for that.