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<Sniper Bill>
Posted
Well... we are doing some things to address this. (1) we are working on an improved FAQ and (2) we are working on a Sniping 'Tips' sheet.

Stay tuned Wink
 
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Sniper Hall Of Fame
Picture of region2
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Sniping 'Tips' sheet - tell us more...

R2
 
Posts: 2879 | Registered: September 07, 2003Reply With QuoteEdit or Delete MessageReport This Post
<Sniper Bill>
Posted
 
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The Help tab has changed.
 
Posts: 16116 | Registered: June 09, 2002Reply With QuoteEdit or Delete MessageReport This Post
<Sniper Bill>
Posted
quote:
Originally posted by Rick:
The Help tab has changed.


You are quick. Smile

That is not all that has changed... look at the FAQ. Soon it will have search functionality built in.

Bill
 
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Bill, you have done a fantastic job! Smile


Trouble and the Grace to bear it, come in the same package.
 
Posts: 12140 | Registered: July 27, 2003Reply With QuoteEdit or Delete MessageReport This Post
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How come I’m outbid but my snipe doesn’t know it yet?

We check if you are outbid as follows:
If the item ends within 30 minutes, we may check 10 every minutes
If the item ends in an hour, we may check every 20 minutes
If the item ends in a day, we may check every 12 hours
If the item ends in 7 days, we may not check yet.

Please note that you can click on View Extended Information just above your snipes, and it will give you this information immediately, so you're only one click away from the information you want.
Also, during peak hours, especially Sunday evenings, our message server can fall behind. Of course, you don’t have to wait for the server to catch up: you can just click on the item in the snipe and go straight to the auction to know how you made out.


"View Extended Information"?
 
Posts: 16116 | Registered: June 09, 2002Reply With QuoteEdit or Delete MessageReport This Post
<Sniper Bill>
Posted
quote:
Originally posted by Serenity:
Bill, you have done a fantastic job! Smile


Thank you... our staff worked pretty hard on this.
 
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Sharp Shooter
Picture of bjones9942
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Hey Bill! Good work! Now if you would just change the text on the main page so it doesn't say 'Place your bid exactly when you want … seconds before the auction closes!' Smile We get sooo many people asking why AS placed their bid early .... poor Shirl's arthritic fingers can't take much more! (running off before I get whacked over the head by Shirl).


Mother Mary Says, 'HONESTLY! you're just ruint!'
 
Posts: 638 | Registered: November 27, 2003Reply With QuoteEdit or Delete MessageReport This Post
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quote:
.... poor Shirl's arthritic fingers can't take much more!

Have you stopped running yet??! Big Grin


Trouble and the Grace to bear it, come in the same package.
 
Posts: 12140 | Registered: July 27, 2003Reply With QuoteEdit or Delete MessageReport This Post
Sharp Shooter
Picture of bjones9942
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No way! Although I've slowed to a quick shuffle Smile


Mother Mary Says, 'HONESTLY! you're just ruint!'
 
Posts: 638 | Registered: November 27, 2003Reply With QuoteEdit or Delete MessageReport This Post
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Bj, now your post shows 0!!


Trouble and the Grace to bear it, come in the same package.
 
Posts: 12140 | Registered: July 27, 2003Reply With QuoteEdit or Delete MessageReport This Post
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Strange...when I posted the last post, it changed your count back to normal count again!


Trouble and the Grace to bear it, come in the same package.
 
Posts: 12140 | Registered: July 27, 2003Reply With QuoteEdit or Delete MessageReport This Post
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