Well... we are doing some things to address this. (1) we are working on an improved FAQ and (2) we are working on a Sniping 'Tips' sheet.

Stay tuned

Sniping 'Tips' sheet - tell us more...

R2

As you wish:

http://community.auctionsniper.com/eve/forums?a=tpc&s=84260069&f=385608021&m=264102028

The Help tab has changed.

quote:

Originally posted by Rick:
The Help tab has changed.

You are quick.

That is not all that has changed... look at the FAQ. Soon it will have search functionality built in.

Bill

Bill, you have done a fantastic job!

How come I’m outbid but my snipe doesn’t know it yet?

We check if you are outbid as follows:
If the item ends within 30 minutes, we may check 10 every minutes
If the item ends in an hour, we may check every 20 minutes
If the item ends in a day, we may check every 12 hours
If the item ends in 7 days, we may not check yet.

Please note that you can click on View Extended Information just above your snipes, and it will give you this information immediately, so you're only one click away from the information you want.
Also, during peak hours, especially Sunday evenings, our message server can fall behind. Of course, you don’t have to wait for the server to catch up: you can just click on the item in the snipe and go straight to the auction to know how you made out.

"View Extended Information"?

quote:

Originally posted by Serenity:
Bill, you have done a fantastic job!

Thank you... our staff worked pretty hard on this.

Hey Bill! Good work! Now if you would just change the text on the main page so it doesn't say 'Place your bid exactly when you want … seconds before the auction closes!' We get sooo many people asking why AS placed their bid early .... poor Shirl's arthritic fingers can't take much more! (running off before I get whacked over the head by Shirl).

quote:

.... poor Shirl's arthritic fingers can't take much more!

Have you stopped running yet??!

No way! Although I've slowed to a quick shuffle

Bj, now your post shows 0!!

Strange...when I posted the last post, it changed your count back to normal count again!