I have tried multiple times today to change my password. I always (after a pregnant pause) get an error telling me to try again in a few minutes. Is the site overloaded with people trying to change their eBay passwords?
Original Post
Replies sorted oldest to newest
I can't even log in, been trying for hours. It keeps saying "There was an error with the requested page. Please try again in several minutes."
I know it is not my password because I tried a different one and said username/password do not match.
I did update and re-synch my password 2 days ago should all should be fine.
I know it is not my password because I tried a different one and said username/password do not match.
I did update and re-synch my password 2 days ago should all should be fine.
quote:Originally posted by smontanaro:
I have tried multiple times today to change my password. I always (after a pregnant pause) get an error telling me to try again in a few minutes. Is the site overloaded with people trying to change their eBay passwords?
I try endless time to change my password and to log in with the old password, or the new one I just change in Paypal. Unable to log in. Why?
Same problem here.. I've tried lots of times!!!!!!!!
I had the same trouble but when I came to join the forum it eventually accepted the new password so it must have registered even though it was giving silly messages.
I still get the error, however, it shows me as logged in, and the verify eBay link confirms that the password works for them to access my eBay account. I guess it's all good.
I too have not been able to reset my password on Auction Sniper after several attempts.
Earth to Auction Sniper: Are you listening? I would like to start a new snipe before the item expires. You could at least reassure us that you are working on the problem.
Earth to Auction Sniper: Are you listening? I would like to start a new snipe before the item expires. You could at least reassure us that you are working on the problem.
Hi Community,
Thanks for helping to bring this issue to our attention.
We are aware that many users are receiving errors when attempting to update their passwords (or event login) and our technical team is working to resolve the issue as soon as possible.
I cannot offer a specific estimate of when the issue will be resolved at the moment, but we will be posting further updates on the situation to the following thread of our forum as additional information becomes available:
http://community.auctionsniper...5608021/m/3437009076
We apologize for any inconveniences this is causing!
-Mike
Thanks for helping to bring this issue to our attention.
We are aware that many users are receiving errors when attempting to update their passwords (or event login) and our technical team is working to resolve the issue as soon as possible.
I cannot offer a specific estimate of when the issue will be resolved at the moment, but we will be posting further updates on the situation to the following thread of our forum as additional information becomes available:
http://community.auctionsniper...5608021/m/3437009076
We apologize for any inconveniences this is causing!
-Mike
I'm still getting the error message.
Hi cek1967,
Did you click the red "Save" button at the bottom of the page after entering your new password in the "eBay Password" and "confirm Password" fields on the Modify Account page within your Auction Sniper account?
If you clicked the "Click here" button under "Verify your eBay information" without clicking the “Save” button first, for example, the new information you entered in those fields would not actually be saved in our system.
I am not aware of any remaining technical issues that would prevent you from being able to update your password at this time.
If you continue to receive an error, however, when attempting to save your new password within your account, please contact our Customer Support team directly from under the “Help” tab on our site and we will be happy to continue working with you.
-Mike
Did you click the red "Save" button at the bottom of the page after entering your new password in the "eBay Password" and "confirm Password" fields on the Modify Account page within your Auction Sniper account?
If you clicked the "Click here" button under "Verify your eBay information" without clicking the “Save” button first, for example, the new information you entered in those fields would not actually be saved in our system.
I am not aware of any remaining technical issues that would prevent you from being able to update your password at this time.
If you continue to receive an error, however, when attempting to save your new password within your account, please contact our Customer Support team directly from under the “Help” tab on our site and we will be happy to continue working with you.
-Mike
Yes, the failure (after the pregnant pause) was in response to attempts to Save.