I placed a bid, like I have a few dozen times before and left the computer confident that the bid would be won, as it has been a few dozen times before.
The item was won for $5.50. I placed a $16. bid on it. Message simply says....Did not Win. I can't find any info as to WHY!
Can someone please tell me what the Heck happened?
I don't want to loose confidence in a bidding program that I have bragged to others about, but this one blew me out of the water,
Thank you
isho4

If the confirmation button next to the snipe doesn't provide a reason then try this:
http://support.auctionsniper.com/

I guess DCN isn't understanding how AS is working so vents his spleen here. DCN, it's not the last bid that wins, it's the highest so 3 or 7 secs makes no difference!

R2

Hopefully his spleen venting here will allow him to forgo abusing his children for a day.

Hello Community,

Auction Sniper provides any new member with 3 free snipes to try our program. After that you only pay for snipes that you win. You will be charged only 1% of the item purchase price.

Also remember that competitor posting or "shill" posting is against our community rules and will be deleted.

Thanks,

Steve
Auction Sniper Product Manager

quote:

Originally posted by Rick:
If the confirmation button next to the snipe doesn't provide a reason then try this:
http://support.auctionsniper.com/

Thank you for the link!

Hello isho4,

Please go to the following link http://www.auctionsniper.com/freesnipes.aspx and enter your user ID and item number for the auction in question. You will be given credit for that snipe.

I'm sorry you experienced this problem and want you to know that we value your business.

Respectfully,

Steve
Auction Sniper Product Manager

I expected sniper to win an item for me and when I checked my ebay and the item was ended and there was no bids I instantly went to sniper and found it still counting down to finish time.
the item finished at 31-May-09 21:26:02 AEST and the snipe was submitted about 21:54 as I watched. The reason in sniper was "Did not win" and if I was not watching it I would have no idea why.
WHAT'S GOING ON?????? how does Auction sniper get the time wrong with other time zones???
Not happy Jan!!!!!!!

quote:

31-May-09 21:26:02 AEST and the snipe was submitted about 21:54 as I watched.

The time on My Snipes is based on your computer’s clock. AS snipes are synchronized with ebay’s clock.

quote:

WHAT'S GOING ON??????

You can:
1) Post link to auction and your bid amount and perhaps a user can help you.
2) Use this link: http://support.auctionsniper.com/
3) Wait for someone from support to respond to your post.

quote:

how does Auction sniper get the time wrong with other time zones???

It doesn’t.

The clock on my computer is not half an hour out!!!!! I'm in Sydney Australia.I think you have a problem with your timezones.

quote:

Originally posted by mick:
have a problem with your timezones.

"Your"?