In order to update the password to your Auction Sniper account, please click the small white "Modify Account" link under the "My Snipes" tab within your account. Then, fill in the "new eBay Password" and "confirm Password" fields on the ensuing page and click the "Update Account Information" button at the bottom of the page.
If you have any additional questions or concerns regarding your Auction Sniper account, please feel free to contact our customer support team by completing the web form on the following page of our site: http://support.auctionsniper.com/
Thanks Mike. Yes - I know about changing my eBay password in that way (which I've also tried to do - see my other post), but I'm talking about my AuctionSnipe login password, which is different. I can't see anywhere to do this.
The instructions I provided you with above actually will update your Auction Sniper password. If you have already updated your password using that process, you should now need to use your new eBay/Auction Sniper password to log-in to your Auction Sniper account.
If you have any additional questions or concerns, please feel free to contact our customer support team by completing the web form on the following page of our site: http://support.auctionsniper.com
Many thanks for your replies. It's so long now since I set up the account, I forgot that they were one and the same. Strange that it doesn't make this clear, though, e.g. by saying "this is also your AuctionSnipe password" - for those of us with short memories!