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Sniper |
whenever i go to a page apart from the forum i get a page that comes up and says:
Server Error in ‘/‘ Application. -------------------------------------------------------------------------------- Configuration Error Description: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately. Parser Error Message: Unable to load file ‘AuctivaAPI‘. Source Error: Line 197: Line 198: Line 199: Line 200: Line 201: Source File: c:\winnt\microsoft.net\framework\v1.0.3705\Config\machine.config Line: 199 -------------------------------------------------------------------------------- Version Information: Microsoft .NET Framework Version:1.0.3705.288; ASP.NET Version:1.0.3705.288 What do i do? Thanx |
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Sniper Deity |
Don't know if this will help, but it's a start.
At the top of the page, click on "search". In "Search Words" enter "microsoft + 197 + source" (without the quotes), or any other combinations of words to cut down or increase the number of hits. Most likely you'll need to file a support case: http://support.auctionsniper.com/ P.S. - When you get your list after searching, click on the text in the "Subject" column. [This message was edited by Rick on June 07, 2003 at 06:35 AM.] |
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Snipeaholic |
I am getting the same error, too. It is happening intermittantly and usually if I reload once or twice, it clears. Annoying.
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Sniper |
i just refresh a few timez and it goes away......
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Sniper Deity |
Oh sh*t, you're right! Same thing happening with me.
I doubt this will impact existing snipes. |
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Sniper In Training |
This is apparently a problem in the Microsoft server software at AuctionSniper.com. No such file exists in a standard Windows OS that I can find.
I have tried several different browsers, IE 6, Netscape 4.76, Netscape 6.2, Opera 6.0, Opera 7.0 and the same error returns consistently for all pages except the forum. hmmmm...Has AuctionSniper been hacked, or is this just typical Microsoft FUBAR? This is really annoying because I wanted to cancel a fairly high priced snipe! |
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Sniper Deity |
Tony,
"Microsoft FUBAR?" I bet you're right. Yesterday I got the latest updates from Microsoft, and this morning was the first time I tried "My Snipes", and got this error. |
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Snipeaholic |
quote: What would lead you to believe that AS had been hacked??? All you got was a simple Microsoft error and this leads you to suspect cyber-espionage? This error, while infrequent, has popped up at times before. Each time it was rectified within a matter of hours. You will probably find that if you reload the page several times, you should be able to access your snipe. Just curious: What made you decide to cancel your pricey snipe? |
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Sniper In Training |
It doesn't matter how many times I reload I get the same error. I even tried clearing my cache and rebooting.
I've been using AuctionSniper quite successfully for some time, but have never experienced this before, and I may stop using it because of this. |
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Sniper |
yeh me too, its reely gettin on my nerves now. for some reason reloading doesnt work for me any more either. guess i'll be saying 'bye-bye auction sniper' if it keeps this up...
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ExpertSniper Snipeaholic |
I had it happen to me late last night, and again the first thing this morning, but it's fine now.
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ExpertSniper Snipeaholic |
It's happening to me now when I tried to update items info on my snipes. Got the following:
Description: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately. Parser Error Message: Unable to load file 'AuctivaAPI'. Source Error: Line 197: <add assembly="System.Drawing, Version=1.0.3300.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a"/> Line 198: <add assembly="System.EnterpriseServices, Version=1.0.3300.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a"/> Line 199: <add assembly="*"/> Line 200: </assemblies> Line 201: Source File: c:\winnt\microsoft.net\framework\v1.0.3705\Config\machine.config Line: 199 The Auctiva API file is used by AS, and something was unable to load it. Looks like an AS problem. |
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Sniper Deity |
It's working now for me.
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Sniper |
yeh it seems to be up again now. but still, its somethin they gotta fix.
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Sniper In Training |
I just got to work, where I have a T3 connection, but am restricted to IE 5, and must pass a firewall. The same error is coming up. What amazes me is that some of you are apparently getting the AS page to load. Thanks to all of you for the feedback, since as long as someone is getting it to load, I will keep trying.
I filed a report to AS support from home. I guess this will be my test of how fast they respond. I really love AS and don't want to give up this tool since I buy on an almost-daily basis. It's Murphy's Law in action today. TonyT |
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AuctionSniper Support Sniper Goddess |
a log file had filled on one of the sniper web servers. since we have multiple only peoples computers who connected to the one that had the full file would have seen this.
all snipes were still places as these are done from completely different servers. |
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Sniper Deity |
Tony,
Was that fast enough for you? |
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Sniper In Training |
Yes, that was fast enough. It did take 4 hours, but my real worry was that it would take till Monday. My fears were not that my snipes would not be placed, but that they WOULD BE! Meanwhile, I got lucky and was outbid (yes, sometimes losing is the best result).
Just in case this happens again, is there any way I can control which AS server I am connecting to? Is there a variation in the URL? Is my connection related to where (geographically) I am connecting from? For example my main server here at work is in the Netherlands, but my home connection is routed from Texas by SBC. All is in working order now. Thanks everyone! TonyT |
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Sniper Deity |
Tony,
AS is very reliable, but like anything, it can have a problem. AS' staff are very good about letting everyone know by posting to this forum. Also, if one person is having a problem, you'll see at least one post, and probably more, on this forum. If you ever get in a tight spot, and become concerned about canceling your snipes, you can take extreme precaution of changing your password on ebay. AS won't be able to snipe with an invalid password. Like I say, this is only if an emergency happens. It's not likely you'll find this tip on AS' faq. Also, when you do cancel a snipe, you must do it 2 minutes before the end of the auction. After that, the snipe is queued. |
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Snipeaholic |
Tony, I am glad that the problem was fixed rapidly, as I had predicted it would be. It concerns me that you say that you have been using AS successfully for "some time," but you seemed willing to ditch it very quickly, based on a preoblem of a few hours' duration. Ditto for SniperFan.
Maybe it's just me, but even if the server problem had continued consistently all weekend, I would not quickly ditch any service that has proven itself so successful for me in the past. Call it customer loyalty, but this goes for any business interest with whom I have had a long and/or successful relationship. |
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