I experienced the same thing. This is the first time I have used this service, and the last. I put in a max bid of $349. The item sold for $250. I watched and waited while AS did nothing. 30 minutes later, the status is still showing READY. What is the point of this service if it is not 100% reliable? There is no recourse or redress for AS not doing what they advertise they say they will do. It is simply not good enough.

This was in my mail box this morning.

Auction Sniper Snipe Status Report
eBay Item: BEA AIR/PNEUMATIC STAPLE/NAIL GUN WORKS GREAT /NR
(Item # 330368833783)
Seller: goodbye*
Your Max Bid: US $13.89
Current Item Price: US $9.99

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Status Summary: Did Not Win
Your snipe did not win because of the reason above


I will admit this is the only time AS has failed for me. I think they upgraded their servers and still have some bugs to work out.

Wm

You guys need to contact AS Support via the Help Tab - users cannot help you in situations like this!

R2