I also got this message today. I tried to go in and increase my max bid because it was too low but it would not allow me to. I ended up going through the auction site and won it however, I then received an email from AS saying I won. I have sent an inquiry to AS Support and am hoping they will not charge me for winning the bid because AS did not do it.
Anyone else experience this??? If so, what did you do and what was the outcome?
I assume you mean 1 min. In the last five minutes, it is locked so the snipe can be sent to eBay. Read Help and faq for some guidelines.Click Here Hope that answers your question.
Trouble and the Grace to bear it, come in the same package.
Hmm... just had a whole bunch of snipes fail due to "Unresolved Bidgroup Item", though the report e-mail comedicly suggests "You might want to consider using Auction Sniper Bid Groups".
I am! It failed!
None of the items in the group were bid on, the auctions weren't pulled, so what gives?
Well, I see some others have had the same "Unresolved bid group" problem that I had today on two bidgroups.
Following through on Don&Yvonne and Mrs.M's exchange above ... I see in the faqbid that AS recommends at least 30sec between successive bidgroup snipes. Let's hear the creative solutions out there to avoid multiple bids on items that end very, very close to each other!
Related but not exactly the same issue ... Must some minimum time elapse between snipes that are NOT in the same bidgroup in order for the later one to fire successfully?
This message has been edited. Last edited by: valuequest,
Related but not exactly the same issue ... Must some minimum time elapse between snipes that are NOT in the same bidgroup in order for the later one to fire successfully?
No minimum. Outside of the same bidgroup, there's no dependency on other auctions and each snipe is independent of the others. Snipes can be for multiple auctions with concurrent end times, even for snipes in different bidgroups.
I lost an auction that ended at 7:42pm. The Auction Sniper Snipe Status Report was emailed to me at 7:46pm.
One minute later, at 7:47pm, another auction in the same bidgroup came up, but my bid was cancelled due to the infamous Unresolved Bidgroup Item problem.
But AS certainly knew that the previous snipe had failed, because it had already sent the email! So why was the bidgroup still "unresolved"??
Well, I've had a long exchange with support on this issue which basically boiled down to "Yes, this happens, often due to a corrupted bid group." and "No, you can't tell if a bid group is corrupted until snipes fail."
I didn't get the impression that support was going to file a bug, either.
seriously ticks me off, as the item went for *well* under my max bid.
Apparently this problem still isn't resolved. I lost out on a bid about a month ago due to an "unresolved bidgroup" and was told it was because the auctions were too close together with 36 seconds apart. Ok...it would be nice it they posted this little known fact with the bidgroup directions. However, the minimum 30 second difference that support told me was necessary still doesn't help... happened to me again tonight with a one and a half minute difference and my max was well above the closing price. I'm really ticked! Why offer a service that doesn't work properly?? Isn't 3 months enought ime to fix this glitch? I'm off to find a new sniping company! Thanks for letting me vent.
You'd think AS Support might want to post a reply here to pacify the hordes but no, seems they either don't care, don't know the answer or don't ever come here!
Just had a several snipes fail due to "Unresolved Bidgroup Item". First time this was problem was when I tryed to move a snipe into bidgroup from defalt folder and it gave me message there was a "Unresolved Bidgroup Item" and that no bids would be placed until it was resolved. I deleted the bidgroup and created a new one but have stil had problems.
