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Sniper In Training
Posted
I have gone through the Discussion Board and don't find a topic that covers the error message I am getting when I use Bidgroups. The error is "Unresolved Bidgroup Item" This error locks up the bidgroup (appropriately so), but I don't know why every snipe I have tried in a bid group is having a problem, even those I should have won if the bid had been placed. On those situations where I would have won the error message is not showing up until the the lead time expires.

Very frustrating. Grrr!
 
Posts: 1 | Registered: July 26, 2005Reply With QuoteReport This Post
Sniper In Training
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I am having the same problem. What's up?
 
Posts: 1 | Registered: July 26, 2005Reply With QuoteReport This Post
Sniper Hall Of Fame
Picture of region2
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Not seen that before - sounds like there might be a bug - I suggest that you both log a support request via the HELP tab at the top of the screen...

R2
 
Posts: 2985 | Registered: September 07, 2003Reply With QuoteReport This Post
Sniper In Training
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I've just registered after getting that very message 3 times and losing 3 auctions because of it Frown

VERY unhappy about it, I assumed the first time that it was a problem with the bid group I was re-using. I deleted the bid group and made a new one, re-imported my ebay watched items, and it failed on a further 2 occasions Frown
 
Posts: 1 | Registered: July 27, 2005Reply With QuoteReport This Post
Sniper Deity
Picture of Rick
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Sure does look like something isn’t right in the AS bid group world. You might want to avoid using bid group folders and use regular sniping folders until AS reports back. Definitely file a support request: http://support.auctionsniper.com/
 
Posts: 16598 | Registered: June 09, 2002Reply With QuoteReport This Post
Sniper In Training
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I've also lost 3-4 auctions due to this....totally deleted my bidgroup folders and made new ones after it first happened Frown Doing a support request now
 
Posts: 3 | Registered: July 29, 2005Reply With QuoteReport This Post
Sniper In Training
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here's the reply i recieved...so be aware:

You have my apologies. I‘ve been working on engineering to get them to make this the priority it should be. It‘s not yet clear---to me anyway---whether this is due to a fix earlier this week that caused the problem or a change eBay recently made to their links that‘s causing the problem. However, it‘s one for us to fix. For today and this weekend, I‘ll have to suggest avoiding using bid groups. Sorry for your inconvenience.

michael
senior technical support
http://www.auctionsniper.com
 
Posts: 3 | Registered: July 29, 2005Reply With QuoteReport This Post
Snipeaholic
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Siweb,

Thanks for relaying that message and giving us a heads-up on the bid group bug! Smile


Jabbergah  
 
Posts: 1926 | Registered: November 02, 2003Reply With QuoteReport This Post
Sniper Hall Of Fame
Picture of region2
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Suggestion: AS turns off bidgroups while they fix this bug

R2
 
Posts: 2985 | Registered: September 07, 2003Reply With QuoteReport This Post
Snipeaholic
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Don't know the status of this bug/fix, but had a bid group snipe successfully fire 7/30/2005 @ 7:30 pm. Smile Ended up top bidder Big Grin, but didn't make reserve Frown . Hoping for a 2nd chance offer from the seller! Wink


Jabbergah  
 
Posts: 1926 | Registered: November 02, 2003Reply With QuoteReport This Post
Sharp Shooter
Picture of I'd rather be shopping
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All I know is that I have been using bid groups and it has been working in AUG. So they must have the bug swatted.


"Shop" and My Snipes
 
Posts: 645 | Registered: October 04, 2003Reply With QuoteReport This Post
Sniper Hall Of Fame
Picture of Bartelby
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My bidgroups have been firing last nite and today.

Cant get the whojamabob for the price I want, but they are firing.


Lexie
 
Posts: 4147 | Registered: July 12, 2003Reply With QuoteReport This Post
Sniper In Training
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DOH!! I just got bit by this...
 
Posts: 2 | Registered: August 10, 2005Reply With QuoteReport This Post
Sniper In Training
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Yep, Just thought I won three auctions only to see the dreaded "Unresolved Bidgroup Item"
 
Posts: 3 | Registered: August 10, 2005Reply With QuoteReport This Post
Sniper In Training
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The reponse I got from support:

"There is a possibility that the bid goup has gone bad. Try creating a new bid group and move any active snipes you have in this group to the new bid group.

If you still face the problem please let me know."

I won't be using bidgroups anytime soon. Too bad, I use them all the time and loved them.
 
Posts: 2 | Registered: August 10, 2005Reply With QuoteReport This Post
Sniper In Training
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I wish that was all there was to it, however all three of the bidgroups that i received the message from were just created.

This message has been edited. Last edited by: Bonz,
 
Posts: 3 | Registered: August 10, 2005Reply With QuoteReport This Post
Sniper In Training
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just happened to me an hour ago so I report that this bug is still present as of Aug. 15th. any updates? what's causing it?
 
Posts: 2 | Registered: August 15, 2005Reply With QuoteReport This Post
Sniper In Training
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Hi,
I am very new to auctionsniper and the concept of sniping.
But in 2 days have won an item I wanted at the right price using my first Bidgroup. Created a 2nd Bidgroup today for another item. First Bid was 2 low, but so far everything going smoothly.
Then an "Unresolved Bidgroup" fault prevented a bid on an item that went for an unbelievably low price. Well below my bid! This fault is not well explained on the site, so I came to the Forum, did a search and found this thread.

So the situation DOES NOT appear to be resolved by today 30 August 2005.

I have created another Bidgroup and logged a SUpport message, and am crossing my fingers and hoping.
 
Posts: 2 | Registered: August 30, 2005Reply With QuoteReport This Post
Sniper Deity
Picture of Mrs.M
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I don't know. Mine went thriugh just fine. Are your times too close maybe? Let us know what they tell you. And, welcome to our forum! Smile


Trouble and the Grace to bear it, come in the same package.
 
Posts: 12140 | Registered: July 27, 2003Reply With QuoteReport This Post
Sniper In Training
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Siighhhh,
I have had some response from support, and re-researched this forum, and looked again at my "Unresolved Bidgroup Item" issue.

After that I have not proved it, but I am suspecting, that if a snipe attempt is made, whether it is too low to actually make a bid, or it is outbid by proxy, it is taking up to or over 20 minutes for AS to resolve the outcome, so that they can enter the next snipe attempt.

Consequently, I propose that bidding groups need to be set up so as no bids ending closer than 30 minutes apart, are included. I have not tried, but another option may be to try to cancel the unsuccesful bid after the auction end but before AS has entered the true status.

The latter may well create system problems and not be a good idea.

The advice from others to transfer the remaining bids into another group would probably work successfully.

Just thought I'd pass the thought on.
 
Posts: 2 | Registered: August 30, 2005Reply With QuoteReport This Post
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