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Sniper In Training
Posted
I'm located in Thessaloniki, Greece, and have been using AS for the past three years or so without any problem. I frequently snipe items in the UK, Germany and the US. However, some time last week there seems to have been some sort of - I don't know - policy change coming from somewhere, causing me to lose one auction after the other. If I bid on an item in the UK and the seller hasn't specified in the listing that he will ship outside the UK, then my snipes come back as 'blocked by seller.' This is true even when the seller and I have communicated and agreed on shipping costs - something I always do as a matter of course. This 'blocked by seller' thing is creating problems for both me as a buyer(!!) and for the seller, because in nearly every case mine would have been the winning bid. (Plus, after all the emailing back and forth to sellers, it makes me seem like a real time-waster if it looks like I haven't bid, after-all - and makes sellers even more reluctant in the future to ship to Greece).

The weird thing is, when I DON'T use AS, I'm able to place my bids manually, regardless of a listing's stated shipping conditions.

So...who's causing this new problem? Ebay? Auction Sniper? What's the solution? Do I have to give up on using Auction Sniper if I want to continue to buy from most sellers on ebay?

Hopefully, someone can help. Thanks in advance!

Elizavet

This message has been edited. Last edited by: Elizavet,
 
Posts: 2 | Registered: October 01, 2009Reply With QuoteReport This Post
Auctionsniper Staff
Sniper
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Hello Elizavet,

Thank you for posting to the forums. I'm sorry to hear that you're having this problem. I have informed customer support of this issue and you should be contacted by them very shortly.

We look forward to working with you to resolve this issue.

Thanks for using Auction Sniper.

Respectfully,

Steve
Auction Sniper Product Manager
 
Posts: 71 | Registered: September 15, 2008Reply With QuoteReport This Post
Sniper In Training
Posted Hide Post
Hi Steve

I appreciate you getting back with me on that.

Today I've also had problems bidding manually on auctions that don't state in their listing that they will ship to the European Union/Worldwide. I'm really not sure WHAT'S going on. To be honeset, at this point I'd rather blame Auction Sniper for the problem; at least that would mean there hasn't been a serious policy change over at eBay Central.

At any rate, I look forward to hearing from Customer Support. Hopefully we can quickly get to the bottom of this - it's really been frustrating.

Oh - and it's nice to know that there is a "real person" over at Auction Sniper who actually reads and responds to postings. Impressive!

Kind regards,

Elizavet
 
Posts: 2 | Registered: October 01, 2009Reply With QuoteReport This Post
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