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Sniper Hall Of Fame
Picture of region2
Posted
In his post [_click here_] Kevin didn't tell us how to provide feedback and us mere-mortals cannot reply to his posting. So I thought I'd start this one...

The import works - two watched items appeared quite happily and it has the potential to be a good feature.

But

There are no links to the item. If you click on the photo or the item number in My Snipes it opens a new eBay window with the item. This new product does not have this feature.

R2
 
Posts: 2980 | Registered: September 07, 2003Reply With QuoteReport This Post
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Picture of Rick
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quote:
This new product does not have this feature.
Seems to be working now, at least after the item is imported to the watch page.

A little typo in the importing window:
We are currently importing your wathces from eBay, this may take a few minutes


Suggestions:
In the “Items Action Bar”, add a “Snipe It Now” box to add multiple snipes in a page like “Add Multiple Snipes At Once”.

Put a link to the bid history on the “Bids:” field.
 
Posts: 16580 | Registered: June 09, 2002Reply With QuoteReport This Post
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Hmm - it has to be reloaded every time you return - that's a real pain!

And, despite Rick's assurances, I can get find NO links to the items anywhere!

If you have imported the watches and click on the Import Items button the page goes back to the pre-import page but doesn't do the re-import.

The above means that the Update Prices button is redundant as it's never there when you have items visible.

Next, the Add new watch doesn't work. I added an item to watch and it said that it was added but the screen didn't change. I had to change to Active (spelt ACTVIE when you get there) for it to appear.

I guess this needs work - please let us know when these basic bugs have been rectified and I'll test it again!

R2
 
Posts: 2980 | Registered: September 07, 2003Reply With QuoteReport This Post
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Still works find here.

One other small (almost hate to mention it) typo. This one is in the “Add Watch” confirmation window:
Item Sucessfully Added to Watch List
 
Posts: 16580 | Registered: June 09, 2002Reply With QuoteReport This Post
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Sadly, all these problems (and especially typos) tell me that no checking has been done before the software was released. I would suggest the beta-test website is taken down and thoroughly checked/fixed before it goes public again.



R2
 
Posts: 2980 | Registered: September 07, 2003Reply With QuoteReport This Post
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Also, the following columns appear to allow sorting, but there’s no indication as to which one is currently controlling the sequence of the watched items:
Item# / Title / Seller Bids / Currently / Shipping Ends / Folder
 
Posts: 16580 | Registered: June 09, 2002Reply With QuoteReport This Post
AuctionSniper Support
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region2,

This is the beta site. It's not a public page that anyone going directly to the website will see or ever get to.

The point of posting it on this board is to have customers help beta test the site and provide feedback. If you don't want to beta test, there is no requirement that you do so.

Thanks,

-Kevin
 
Posts: 64 | Registered: November 19, 2002Reply With QuoteReport This Post
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We've made a number of fixes (including all the typo's Smile, and will be releasing a new version on Thursday morning.

For those that would rather not test the pages that do have some bugs on them, you may want to wait until we post back here letting you know the latest changes are up and running.

Thanks,

-Kevin
 
Posts: 64 | Registered: November 19, 2002Reply With QuoteReport This Post
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Picture of region2
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Kev

I don't mind testing software that's in Beta form but I do mind testing software that is blatently not working - if every man and his dog is reporting typos then they're not reporting subtle problems that the dev. team haven't noticed or making suggestions at a stage where they can be more easily implemented. The errors we're noticing would have been spotted and corrected if someone your end had taken 5 mins to run through the new page(s).

As for your response "If you don't want to beta test, there is no requirement that you do so" - this is the response of a scolded child. Remember that many of your customers are busy people, the likes of Rick and I are often making sensible suggestions (some already implemented in the product); I for one would like to spend my valuable time beta testing a product that looks like it has had some QA time spent on it so that the feedback you get is worthwhile...

Do not get me wrong - I like the idea of this watch page and I'll definitely have another go on Thursday - so please get someone your end to test it for basic problems...

R2
 
Posts: 2980 | Registered: September 07, 2003Reply With QuoteReport This Post
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Heh, yeah, sorry about that, I guess I got a little defensive there... it's just that big huge thumbs down image, I think it's messing with my head! Lol! Smile

I do admit I am somewhat stuck with being too much on the technical side of development. Which means I always think of beta testing as making sure the functionality works and not really worrying too much about how it looks or the text on the pages. These are cleanup issues though that we normally would have sent to our content department to fix up before releasing. Why that didn't happen... well, that's another story.

As for your links not working, we're looking into that. My first guess was that you have affiliate links turned off on your account and we weren't properly checking that on the new watches page. However, that does not seem to be the case. Are you not able to click on the title of the watched items or the item #?

Hmm... anyway... I do feel silly for my earilier response and have to thank you for the testing you've done so far.

I will post back as soon as we make today's release.

-Kevin
 
Posts: 64 | Registered: November 19, 2002Reply With QuoteReport This Post
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Auctionsniper beta site has been updated with our latest fixes.

Here's a list of updates, hopefully I'm not leaving any out:

Sorting arrows are now displayed in the header area.

There are now links to the eBay items on the import watches page. (Should solve Region2's no links issue).

After adding new watch on the my watches page it now properly refreshes.

Progress bar pop-up now is displayed when loading import watches.

A number of typo's have been fixed.

One more upcoming change for next release will be linking the bid count to the bid history page on eBay. Not there yet though.

Beta site:
http://beta.auctionsniper.com:4545

-Kevin
 
Posts: 64 | Registered: November 19, 2002Reply With QuoteReport This Post
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Kev

Apologies if my big thumbs down upset you - having worked with a software house I would never have let software go out with that many basic errors to the general public.

Links now work!

Will thoroughly test 4 u over the next day or so - looking forward to my free snipes! Wink

R2
 
Posts: 2980 | Registered: September 07, 2003Reply With QuoteReport This Post
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quote:
if every man and his dog is reporting typos
I sure hope the later isn’t a reference to me.

Checked out the changes – looks good.

One of the nice things about this, you don’t have to remember your ebay password to see the items you are watching. I so hate having to sign into ebay so often, although it’s now the only password that I can remember - of course, it's the only password that I HAVE to remember.
 
Posts: 16580 | Registered: June 09, 2002Reply With QuoteReport This Post
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hmm - the dog or the man...?
 
Posts: 2980 | Registered: September 07, 2003Reply With QuoteReport This Post
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Supports over 100 watch items, which is more than ebay. Is there a max? If yes, what is it?

Will the AS’s My Watches page provide a message if the weekly maintenance is running?

Perhaps add “Reserve not meet” and “High Bidder ID”?

If I do an “Import Watches” of 100 auctions from My eBay, the “We are currently importing your watches from eBay, this may take a few minutes” status window disappears about halfway thru the process.

Maybe add a second status window once “Import Items” has been clicked.

With 100 auctions (or even less) on AS’s My Watches, if I set the “Items Per Page” to “25” and close the page, when I return to AS’s My Watches the “Items Per Page” is still at 25, but it only displays 10 auctions on the page. A refresh doesn’t help it. Same is true for “50” and “100”. This also happens when using “Add New Watch” – the display returns to 10 items although the “Items Per Page” has a different value.

On “Add New Watch”, after adding the item, perhaps redisplay the “Add Watch” window again with “Item Successfully Added to Watch List” instead of the “Successfully Added” window that has to be closed. This would allow adding multiple watches without having to close the “Successfully Added” window (I hope that makes sense).

On the “Add Watch” window, if you try to add an auction that is already on the watch list, the following warning is displayed: “You are already sniping this item. If the snipe is not in your list ...”.
Perhaps it should say, “You are already watching this item.
 
Posts: 16580 | Registered: June 09, 2002Reply With QuoteReport This Post
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Hiya Kevin,

I will transfer my comments here from the other thread......


Why doesnt *watch it now* automatically fill in the item number etc, that snipe it now does?

Is it possible to make the *bid items* in a different colour to the *watch items*?...at the moment they all tend to blend in together and make it hard to track Smile


Lexie
 
Posts: 4147 | Registered: July 12, 2003Reply With QuoteReport This Post
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Ummmm - also....a separate *check all* box for the bid items AND the watch items.

OK - now this may very well be a particularly dumb question (I do have blonde moments, and the less sleep I get, the more blonde moment I seem to have)...but...how the hell do you add comments or anything into the optional fields and get them to stick?????


Lexie
 
Posts: 4147 | Registered: July 12, 2003Reply With QuoteReport This Post
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Still playing.......

When I used the watch it now link, I get the successfully added item confirmation but when I refresh my watches page...the new items arent there?

[just an off the wall comment...how bloody annoying are the sellers that have ALL right clicks disabled...so you cant even copy n paste their item number Roll Eyes]


Lexie
 
Posts: 4147 | Registered: July 12, 2003Reply With QuoteReport This Post
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It seems that the items added via watch it now end up somewhere different to the imported watch items?

I have only the 2 items I *W.I.N*'ed on a seperate page and the others are gone.

OK - enough talking to myself, I am off to bed and to watch Smallville Big Grin


Lexie
 
Posts: 4147 | Registered: July 12, 2003Reply With QuoteReport This Post
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I like this system and it makes sence. Other than a few quirks it's great! Big Grin
Do I get free snipes too for signing as a beta tester? If so I never knew Big Grin Big Grin Smile
 
Posts: 2 | Registered: November 05, 2005Reply With QuoteReport This Post
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