Go
New
Find
Notify
Tools
Reply
  
  Login/Join 
<draftech>
Posted
It's been a week or two since I've been to AS, and I see that the site has been re-worked. The Snipe Status Page does not seem to work correctly anymore. The status of pending snipes all say "Ready", even though many of my snipes are well below the current bid.

Any idea what's up, or when it will be fixed?

Thanks.
 
Reply With QuoteReport This Post
AuctionSniper Support

Sniper Goddess
.
Picture of Sniper Sara B.

Posted Hide Post
Prices are updated and email notifications sent daily during the first few days of any auction, and then sooner towards then.

Perhaps they just haven't been there long enough.

What status would you expect to see instead of "ready?" "Bid too low?"

Thank you
 
Posts: 1272 | Registered: May 14, 2003Reply With QuoteReport This Post
<draftech>
Posted
Yes, I would expect the red "Bid Too Low" status to warn me of non-winning snipes. That particualr snipe has been there for several days, and ends in less than an hour, so I would think that the system would have time to get up to date...
 
Reply With QuoteReport This Post
<molymay>
Posted
I, too, am disappointed with AS's new problems with the site. I stopped sniping with AS for a while, waiting for the problems to be fixed.The page insists on showing all, even old snipes, when I have set it to show only current "ready to snipe" items. The page does not keep up with the current bid of an item when I select to show the detials. A few weeks ago, after the site was down and I lost some auctions because of it, I was told it would all be fixed very soon. Well...NOT. When will things be working properly again? A new problem is that, frequently, when I attempt to make a change to a bid amount or reload the page, I get an error message and the page refuses to make the changes. Frown Mad

cpaulson@qis.net
 
Reply With QuoteReport This Post
<Sofia C.>
Posted
molymay, How are you?

I've been checking out your account and you have defaulted the view for "All you items" which of course shows you all the item, including the ones are ended. However, when I chose "Ready to snipe", only the ones with status "Ready" showed up, which is in my understanding the correct behaivour. You can change you default view by clicking on "Modify Account".

Regarding the current bid, as you may understand, doing that update requieres to go to eBay and get the bid, we didn't want to do it automatically because it would be to slow for people in modem conexions, so we decided that will only get updated by clicking the "Update items info" link.

The problem with editing was supposed to be fixed. Please let me know if is happening again and if it is, I would appreciate if you filed a support case with the steps to reproduce (To file a support case go to: http://support.auctionsniper.com).

We really appreciate your patience and reports. We are working hard to get the system set up as it was, and even better.

Have a good day,
Sofia C. Cool
 
Reply With QuoteReport This Post
  Powered by Social Strata  
 


Copyright © 2000-2004 AuctionSniper.com - All Rights Reserved.
AuctionSniper.com is in no way affiliated with eBay.com.