Hi -
I just lost an auction because my bid was "not in time" according to AS. But I listed it in My Snipes several hours earlier, and my max bid was higher than the person's who won. What happened?
MB

MB

Hi,

Can you file a support case at:
http://support.auctionsniper.com

Include the item # so we can look it up easily.

They'll also make sure to take care of you with some free snipes.

We just changed over to an entirely new service behind the scene and although we tried to have everything worked out before turning it on there are a few scenarios the programmers didn't anticipate. I suspect your auction may fall into one of those cases.

Thank you