When I go to add a new snipe- nothing happens. This is on my desktop computer. But I can add on my laptop. Desktop is AOL, laptop is different. Could this be the problem? Please advise...

Could it be that pop-ups are blocked on the one that doesn't work. Hold down Ctrl when clicking on Snipe It Now (works with Google Toolbar).

R2

Are you adding it from the My Snipes tab itself?

There does seem to be a problem that came up with AOL starting yesterday. We're not sure why but if it's something we did we'll fix it.

For now there is an easy solution:

#1 use Internet Explorer outside of AOL. Do not use AOL's web browser.

#2 If #1 doesnt work then use any other web browser, Mozilla, Firefox, Netscape, Opera, etc.

#3 file a support case on our help tab.

This message has been edited. Last edited by: Sniper Sara B.,

I had the same problem and, yes, I use AOL. I found that if I were really, really persistent, it would eventually add it, after 7-8 tries.

Yep...Started yesterday for me too. Wanted to delete a snipe and it finally let me about 4min. before end of auction. Today I wanted to modify a snipe...but nothing would happen when I clicked on modify, so I lost my chance to win the item....Maybe it's AOL !!!

I don't use the toolbar thingy (I just haven't gotten around to figuring it out yet). I just go to the auctionsnipe site and load my auctions every morning using the My Snipes page. I fill in the max amount, item # and hit the add box and... nothing.

Please help. My laptop is supposed to be for work only, so I can't depend on it every day. I need to be able to use my desktop and AOL.

If you are using AOL, you might try this :
<click here>

Thanks to Mrs.M! I added the little drop down toolbar box and that works fine! It appears that the only way for AOL users to snipe is by using that feature. I think they should have warned us about that.

Mrs. M...

You're becoming quite the 'fix-it-gal'

Nice call.

I'm on AOL, and new, and am having a lot of problems .

My free snipes worked fine, but I have 1 left, and have submitted Paypal details, yet can't get any snipes to work.

The links from one part of the site to another are all live. I've increased cookie allowance, yet if I click on any buttons on Auctionsniper, they don't lead anywhere.

I'm serioulsy thinking of doing a chargeback on Paypay; but I enjoyed the first couple of snipes, so am willing to give it a chance, if someone will just tell me what to do.
Thanks in advance

I've added the toolbar feature, but it still isn't working.

I don't know what I'm doing wrong, as the first snipes worked fine.

Does anyone have any ideas, please?

Use the File a Support request link on the Help tab.

This is an AOL bug with Microsoft .NET 1.1 sp2 and I believe we have a way for you to fix it on your computer. I think it's only about a week old update from Microsoft. Normally we wait to install these but with some other worms on the internet we patched all our servers a few days ago and this was a side effect.

Hi Please could you repeat the procedure to overcome the problem after SP2 install.
File a report?? 'Help' Tab. where on my comp or on auctionsniper website?
I don't have 'aol' thank God, but still have this problem after installing sp2 on Friday

quote:

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File a report?? 'Help'

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My Snipes (top of page)
Help (top of page)
support case link (very bottom of page)

Try holding the CTRL key when clicking to allow a pop-up.

Well I think it was Microsoft's pop up stopper because it seems to be OK now. I already have two other pop up stoppers installed which are 'smart' stoppers eg They will allow certain popups generated by the page you are on, but Microsoft's seem to stop everything - soon get that sorted.
Many thanks for your help.

Hi Everyone. I'm having trouble doing anything except view the pages. I can't modify a snipe, add a snipe or set-up a bidgroup. I'm running Outlook 6 SP1 so it's not just an AOL thing. I,ve turned off my Pop-up Stopper and my Firewall but it doesn't semm to be making any difference. Everything was OK before the site was updated a few days ago.

I think there must be something wrong with the snipe website as I cannot seem to do anything but view any current snipes either. Can't delete, change or add!
I'm trying to cancel 3 of them and can't do so!

I can't do anything with Auction Sniper either, I'm just making manual bids straight on to Ebay. What is the problem!!?

For now there is an easy solution:

#1 use Internet Explorer outside of AOL. Do not use AOL's web browser.

#2 If #1 doesnt work then use any other web browser, Mozilla, Firefox, Netscape, Opera, etc.

#3 file a support case on our help tab.

If you're trying to cancel snipes and can't, best thing to do is change your password at eBay. AS will not be able to sign in and bid for you.

Warning... AS will still attempt to sign in and bid. This may cause an extra security measure to be taken at eBay. eBay will think someone is trying to hack into your account. You may need to enter extra information while signing in.

The extra security measure at eBay is reset each night, but if AS attempts to bid for you again the next day before your password is changed back to normal, it may trigger the extra security again.

If the extra security is in effect at eBay, AS can not bid for you, even if your ID and password match.