Auction Sniper eBay Auction Sniper Community eBay Auction Sniper Message Boards Auction Sniper Support Sniper Bid too early
eBay Auction Sniper Community eBay Auction Sniper Message Boards Auction Sniper Support Sniper Bid too early|
Go
|
New
|
Find
|
Notify
|
Tools
|
Reply
|
|
|
Auctionsniper Staff Sniper |
Hello Community,
Thank you all for your input and being loyal to Auction Sniper. I realize this is long overdue, but I didn't want to make an announcement before a time schedule was in place. We are currently working on the completion and implementation of an enhancement that will address all the lead time inconveniences! Soon you will not have to worry about lead times, even during eBay's peak bidding hours. We had a data base programming error that accounts for the extremely early bids over the last 24 hours, and though that was truly an isolated incident, we will be addressing all lead time concerns in the next few weeks. Thank you for your patience and your continuing support of Auction Sniper! Steve Auction Sniper Product Manager |
|||
|
|
Sniper In Training |
Well, thanks so much, Steve! I'm sure that my daughter-in-law will understand when I tell her Auction Sniper had 'puter problems' & she didn't get her bake set that is completely sold out everywhere else in the world but eBay & I'd bid an outrageous amount for it never for a moment believing some OTHER idiot would be able to see my 'TOP' bid and TOP it in the last SEVENTEEN SECONDS!!!!!! It would have been NICE if we could have been given a 'heads up' that YOU were having problems & for us NOT TO BID... Would you like to give me your phone number so she can call & yell at YOU instead of me??? I didn't think so! Again, a heads up would be NICE! Uh....why not do like other REPUTABLE websites so...post a 'we are updating' or 'we are upgrading/temporarily unavailable' until you get it thing straightened out...but then it's all about the $$$ isn't it? We all understand having problems....don't you think the 'stand up' thing to do would have been let someone know??? Yes, I'm a tad upset. Thanks for your time! MaryEllen |
|||
|
|
Auctionsniper Staff Sniper |
Thank You Mary Ellen,
Please understand that if I had any forewarning that a problem was going to occur, I would have made sure Auction Sniper customers were made aware. The scheduled replacement would not have affected any of our customers, it was the failure of equipment that did. As for the bids that were placed several hours early, this was an isolated incident of programmer error, and once again could not have been foreseen. I understand these last couple of days have been frustrating for many of us, but I can assure you that I am doing everything in my power to correct the mistakes as quickly as possible, and to make sure that they do not happen again. We are committed to providing excellent customer service and take it very seriously when we fall short on that promise. Thank you for giving us an opportunity to serve you. Steve Auction Sniper Product Manager |
|||
|
|
Sniper In Training |
And again, I ask....want to give me your phone number so I can have my daughter-in-law from HELL call you & yell at you instead of me? LOL
Like I said, we all understand problems...but, I do have to admit I am a bit leary of AS now! Thanks MaryEllen |
|||
|
|
Auctionsniper Staff Sniper |
Hello Mary Ellen,
Thank you for your understanding. I understand your mistrust but would invite you to read this post. As for easing your burden, you are welcome to send me a message with a phone number that I can call, and take any verbal assault I have coming. Thanks for being part of the Auction Sniper Community, we do value you and hope to keep you with us. Respectfully, Steve Auction Sniper Product Manager |
|||
|
|
Sniper In Training |
Guess what, Steve??? AS did it again!!! Sent my bid in too early.....EIGHT and Half Seconds ((((CORRECTION: EIGHT AND A HALF MINUTES!!!!)))) & I had it at FOUR seconds....
What is your JUSTIFATION now???? Yes, I lost the auction! Stick a fork in me....I'M DONE! Just tell me how to close my AS account! MaryEllen This message has been edited. Last edited by: maryellen903, |
|||
|
|
Auctionsniper Staff Sniper |
Mary Ellen,
You lost the auction because you bid too low. Another bidder bid higher than you, so you did not win. It had nothing to do with the lead time. I'm sorry that you did not win your item. Regards, Steve Auction Sniper Product Manager |
|||
|
Sniper Hall Of Fame |
So you lost 'cos your snipe went in 4 seconds early? If you believe that then you know very little about how AS and ebay works. What Steve tried to say was that it's not the last bid that wins but the highest - you were outbid! R2 |
|||
|
Sniper Deity |
"Half Seconds"? |
|||
|
|
Sniper In Training |
I too have just had a bid placed too early, (17 seconds) and lost an item I would have won. Set snipe for 5 seconds, but it went at 22 seconds, plenty of time for 4 other bids to place behind mine.
Disappointed, but not angry. But if someone could explain, I would appreciate it. After all, it's all just "stuff". |
|||
|
|
Auctionsniper Staff Sniper |
Madamhusker,
Thank you for your question. I see that your maximum bid for the item you lost was lower than the winning bidder's maximum. This is known as being outbid. So no matter when your bid was placed, you would have lost the auction because someone else bid higher than your maximum amount. From looking at the auction I'm sure that you were out bid by someone who was also sniping, but had placed a higher maximum bid than you. I hope that helps. Regards, Steve Auction Sniper Product Manager |
|||
|
|
Snipeaholic |
Wow, one woman gets bids posted in half-second increments, and another categorically knows that she "would have won"--must have telepathically known the high bidder's full amount. And they are BOTH newbies, too--such incredible coincidences we have here this week, such drama...
|
|||
|
|
Sniper In Training |
|
|||
|
|
Sniper Deity |
Such drama! |
|||
|
|
Sniper Deity |
8.5 minutes! That's pretty bad. |
|||
|
|
Sniper In Training |
Chatter, exactly what is your POINT??? Are you trying to tell us that YOU were never a NEWBIE???? Oh, I get it...you just magically appeared with over 1200 posts here one day, right? Kind of like the immaculate conception, eh? Puhleeze. Just because I've never posted in the forum doesn't mean I am a 'newbie' to AS. I've never had a problem that needed addressing before last week. Such diety has no room in a forum that is here to help solve issues, SWEETHEART! I've just reviewed some of your other 'comments' and it appears that you are one of those people that have to try & make other people feel 'less than' in order for you to remain on your apostolitic throne. Well, get down off the cross, Honey, because God knows they need the wood! At least Steve is nice enough to respond directly to the questions being asked without all this analytic BS/tea leaves/prozac taking/name calling plethora of messages that are being posted in response to honest problems/questions! I can just hear a cacophony of keystrokes in response...please don't waste any more of your valuable time trying to insult anyone else. You'd think by the responses to your other (ho hum) comments, you'd realize no one is giving any value to your insulant comments. Strictly speaking for myself, I know I won't be wasting anymore of my valuable time responding to you. It becomes quickly apparent WHO has answers on this forum & who is just here to harass others. I do take some comfort in the fact that others have had similar problems this week & last. At least Steve was nice enough to give a clear, concise answer and remain polite about it. To the remark about 'drama'...we each assign our own value of alarm to the situations in our lives. It is how we REACT or RESPOND by which people judge us. Something you would know all too well about, it seems. As for you, Chatter, I'll say a prayer for you: May you get exactly what you deserve in this life because what goes around comes around! Have a blessed evening! MaryEllen aka: A NEWBIE & PROUD OF IT! This message has been edited. Last edited by: maryellen903, |
|||
|
|
Sniper In Training |
Yes, RICK, eight & half minutes is BAD...but that's how early AS sent in my 'snipe'! Thanks for your concern!  MaryEllen |
|||
|
|
Sniper Hall Of Fame |
I wonder if it was when Maintenance is going on - they send it in 1st before shutting down...
R2 |
|||
|
|
Sniper Deity |
I wonder, region2, if you should stop wondering and just provide Mary Ellen with the link to the support staff: http://support.auctionsniper.com/ Mary, the support staff is much nicer, as you’ve seen, and better informed, as you’ve also seen, then the users (or ab_users) on this forum (Is it any wonder?). |
|||
|
|
Sniper In Training |
R2, If you are referring to my 'problem' last week, it was NOT when maintenance was going on. Steve said they had a major problem & it had happened to several people. Steve said they were working on the problem/had updated the equipment (which was already scheduled to be upgraded...just happened to coincide with the problems of snipes being sent in as soon as you sent the snipe/extra padding, etc, or something to that nature. Thanks so much & have a great evening! MaryEllen |
|||
|
| Powered by Social Strata | Page 1 2 3 |
 | Please Wait. Your request is being processed... |
|
Copyright © 2000-2004 AuctionSniper.com - All Rights Reserved.
AuctionSniper.com is in no way affiliated with eBay.com.
AuctionSniper.com is in no way affiliated with eBay.com.