We were getting outbid by the "increment" just before auctions were ending, and now I know why. Check out these last three items:

Item number: 270249223078
Our snipe: Jun-26-08 15:05:07 PDT
Auction end: Jun-26-08 15:06:27 PDT

Item number: 250262808287
Our snipe: Jun-26-08 15:04:39 PDT
Auction end: Jun-26-08 15:05:59 PDT

Item number: 250262808209
Our snipe: Jun-26-08 15:04:38 PDT
Auction end: Jun-26-08 15:05:44 PDT

That's as far back as I checked, but I'll bet there are dozens more today -- if not other days. All this on the heels of a day+ long outage Wednesday, when we didn't get any bids placed whatsoever.

What is up, and what is AuctionSniper going to do about it?

Looks like someone else is having the same problem:
http://community.auctionsniper.com/eve/forums/a/tpc/f/585608021/m/4361074982

This is your best bet:
http://support.auctionsniper.com/

So why have a "support" category in your forum if we have to go somewhere else in order to tell them the same thing?

quote:

Originally posted by 50BMG:
your forum

That should be "their forum".


Best to ask "them":
http://support.auctionsniper.com/

quote:

So why have a "support" category in your forum if we have to go somewhere else in order to tell them the same thing?

quote:

That should be "their forum"

Again I ask, why have a "support" category in a forum if those seeking support are going to be directed somewhere else?

'cos this is a forum where members can receive support from other members. There is a formal system for logging support calls under the Help button. Try that and let us know what they say.

R2

And ask them about this:

quote:

Originally posted by 50BMG:
So why have a "support" category in your forum if we have to go somewhere else in order to tell them the same thing?

No one (members) really knows. They use to, and then one day, poof, they stopped.