I have been a very happy Aussie user of Auction Sniper for around 4 years. Happy to say I have never had a technical issue and AS has never let me down

Today, I received an email from AS saying my bid was too low for and Ebay Auction in the US - women's clothing. My problem is, that I never requested a snipe, I have never viewed the skirt and I didn't notice this as a scheduled snipe when I logged in yesterday.

I have checked the item number against snipes that I have placed recently and it is not remotely close to any I have used so I doubt it is a typo - besides, I cut and paste my item numbers from Ebay to AS.

Is anyone aware of an technical glitch?? To be on the safe side I have changed my Ebay and AS passwords - I did check the Verify link that says everything is in order, but when I attempted to post this discussion my new password is not working for the forums.

I am a little concerned if my new password is not going to work for the forums that my AS scheduled for tomorrow will fail.

BTW - I did not share my ebay details.

This message has been edited. Last edited by: Jacqueline,

quote:

I am a little concerned if my new password is not going to work for the forums that my AS scheduled for tomorrow will fail.

Unrelated servers. That’s why the password for the forum can be different than your sniping/eBay password/ID.

In the lower right corner of My Snipes page you’ll see the following:
Note: Click the Verify link to make sure Auctionsniper has your proper eBay information to place your snipes.


Any other issues, use this:
this

Thanks Rick I didn't realise they were unrelated servers.

I put a test snipe on an inexpensive item and it worked fine with my new password.

Incidentally - when I clicked the Verify button - I intentionally tested this with an incorrect password and I got the message to say that everything was in order.

quote:

Incidentally - when I clicked the Verify button - I intentionally tested this with an incorrect password and I got the message to say that everything was in order.

Crikey - click on the help Tab and log a support call - that's a SERIOUS problem!

R2